Operations Manual

San Diego Workforce Partnership Operations Manual
The SDWP Operations Manual provides detailed requirements, instructions and guidelines for performance.  The purpose of the Manual is to assist One-Stop Operators, staff members, and Service Providers to fulfill contracts and comply with requirements and standards.

Chapter 1. Introduction

Chapter 2. Contract Administration

Chapter 3. Acquisition and Property Management  | Attachments

Chapter 4. Part 1: Adult and Dislocated Workers Program Activities  | Attachments

Chapter 4. Part 2: Youth Program Activities

Chapter 5. CalJOBS Forms and Procedures Handbook

Chapter 6. Financial Management | Attachments

Chapter 7. Part 1: WIOA Adult and Dislocated Worker Program Eligibility and Enrollment

Chapter 7. Part 2: WIOA Youth Eligibility | Attachments

Chapter 8. Oversight and Monitoring  | Attachments

Chapter 9. Equal Opportunity Policy, Complaint and Grievance Process and Criminal Activity Reporting Procedures | Attachments

Chapter 10. Privacy and Security

 

Operations & Informational Issuances

Issuances provide changes, updates and/or information related to the operation of SDWP funded programs.

 

Operations Issuances

Issuance Date: September 29, 2017
Issuance Number: 2018-03
Subject: Operations Manual Revision: Chapter 4, Part 1: Adult and Dislocated Worker Program Activities
Issuance Date: September 15, 2017
Issuance Number: 2018-02
Subject: Operations Manual Revision: Chapter 7, Attachment K – Methods for Calculating Income/Family Size Determination  
Issuance Date: July 10, 2017
Issuance Number: 2018-01
Subject: Operations Manual Revision: Chapter 4, Attachment K - Eligible Training Provider List (ETPL) Policy and Procedures  
Issuance Date: June 09, 2017
Issuance Number: 2017-18
Subject: Operations Manual Revision: Chapter 6, Financial Management and Updated Closeout Packet Instructions and Forms  
Issuance Date: June 01, 2017
Issuance Number: 2017-17
Subject: Operations Manual Revision: Update to Chapter 4, Part 1: Adult and Dislocated Workers Program Activities (Attachment N) 
Issuance Date: May 12, 2017
Issuance Number: 2017-16
Subject: Update — Chapter 7, Part 2: WIOA Youth Eligibility & Attachments
Issuance Date: April 28, 2017
Issuance Number: 2017-15
Subject: Operations Manual Revision: Chapter 9 & 10
Issuance Date: April 03, 2017
Issuance Number: 2017-14
Subject: Operations Manual Revision: Chapter 5
Issuance Date: March 16, 2017
Issuance Number: 2017-13
Subject: FY 2015-2016 AUDIT REQUIREMENTS & QUESTIONNAIRE
Issuance Date: December 16, 2016
Issuance Number: 2017-12
Subject: FY 2015-2016 AUDIT REQUIREMENTS & QUESTIONNAIRE
Issuance Date: December 09, 2016
Issuance Number: 2017-11
Subject: Update to Chapter 7, Part 1 and Chapter 9: Attachments
Issuance Date: November 11, 2016
Issuance Number: 2017-10
Subject: Operations Manual Revision: Chapters 1, 2, 3, 7, 8, 9, & 10
Issuance Date: November 11, 2016
Issuance Number: 2017-09
Subject: Update to Chapter 4, Part 1: Adult and Dislocated Workers Program Activities (Attachments C, G, R, S)
Issuance Date: October 10, 2016
Issuance Number: 2017-08
Subject: Update to Chapter 7 — Lower Living Standard Income Level (LLSIL) and Poverty Guidelines
Issuance Date: October 07, 2016
Issuance Number: 2017-07
Subject: Update to Chapter 4, Part 1: Adult and Dislocated Workers Program Activities (Attachments A, G, Q)
Issuance Date: September 22, 2016
Issuance Number: 2017-06
Subject: Operations Manual Revision: Chapter 6, Financial Management
Issuance Date: September 13, 2016
Issuance Number: 2017-05
Subject: Update to Chapter 7, Part 2 (Youth Eligibility) Attachments D, E, F, G, H, K, N
Issuance Date: August 01, 2016
Issuance Number: 2017-04
Subject: Update to the Unlikely to Return Policy and Procedures for Dislocated Workers
Issuance Date: July 29, 2016
Issuance Number: 2017-03
Subject: Update to Chapter 4 - Attachment G - AJCC Participant File Checklist
Issuance Date: July 29, 2016
Issuance Number: 2017-02
Subject: 2016 Low-Income Guidelines 
Issuance Date: July 01, 2016
Issuance Number: 2017-01
Subject: Operations Manual Revision: Chapter 4, Part 1: Adult and DW Program Activities and Chapter 4, Part 2: Youth Program Activities
Issuance Date: June 07, 2016
Issuance Number: 2016-02 REVISED
Subject: Reentry Works San Diego Program Policy and Procedures
Issuance Date: June 03, 2016
Issuance Number: 2016-16
Subject: Operations Manual Revision: Chapter 5 - Participant Tracking and Reporting System
Issuance Date: May 18, 2016
Issuance Number: 2016-14
Subject: Transporting Customer Information
Issuance Date: May 03, 2016
Issuance Number: 2016-13
Subject: Revised Closeout Package Instructions and Forms
Issuance Date: March 21, 2016
Issuance Number: 2016-10
Subject: Breaking Barriers San Diego (BBSD) Program Eligibility Verification and Referral Process 
Issuance Date: January 28, 2016
Issuance Number: 2016-07
Subject: Eligible Training Provider List Policy and Procedures and Changes For Training Program Approval
Issuance Date: November 03, 2015
Issuance Number: 2016-04
Subject: FY 2014-2015 Audit Requirements & Questionnaire
Issuance Date: November 02, 2015
Issuance Number: 2016-03
Subject: Draft WIOA Youth Program Eligibility Manual
Issuance Date: September 25, 2015
Issuance Number: 2016-01 REVISED
Subject: Revision to 2015 Low-Income Guidelines
Issuance Date: June 25, 2015
Issuance Number: 2015-05
Subject: CalJOBS Workforce Innovation and Opportunity Act (WIOA) Application Update 
Issuance Date: April 17, 2015
Issuance Number: 2015-04
Subject: WIA Title I Eligibility Clarification – Foster Youth Definition
Issuance Date: November 14, 2014
Issuance Number: 2015-03
Subject: 2014 Biennial WIA America's Job Center of California Self-Assessment
Issuance Date: November 07, 2014
Issuance Number: 2015-02
Subject: 2013-2014 Audit Requirements & Questionnaire
Issuance Date: October 10, 2014
Issuance Number: 2015-01
Subject: WIA Title I Eligibility Changes
Issuance Date: June 27, 2014
Issuance Number: 2014-17
Subject: New Data Entry Requirements and CISRS Update
Issuance Date: May 02, 2014
Issuance Number: 2014-15
Subject: Access to New CalJOBS (Phase 1B) Delayed
Issuance Date: May 02, 2014
Issuance Number: 2014-14
Subject: Operations Manual Revision- Chapter X- Program and Criminal Complaint Policies and Procedures
Issuance Date: May 02, 2014
Issuance Number: 2014-13
Subject: Operations Manual Revision- Chapter IX- Equal Opportunity and Nondiscrimination Policy and Complaint Procedures  
Issuance Date: May 02, 2014
Issuance Number: 2014-12
Subject: Operations Manual Revision- Chapter VII- WIA Eligibility Certification Process  
Issuance Date: April 02, 2014
Issuance Number: 2014-11
Subject: Migration from CISRS to the New CALJOBSsm (Phase 1B)  
Issuance Date: February 04, 2014
Issuance Number: 2014-10
Subject: Resume use of CISRS
Issuance Date: January 24, 2014
Issuance Number: 2014-08
Subject: Migration from CISRS to the New CalJOBs (Phase 1B)    
Issuance Date: November 21, 2013
Issuance Number: 2014-07
Subject: FY 2012-2013 Audit Requirements & Questionnaire    
Issuance Date: October 25, 2013
Issuance Number: 2014-06
Subject: Operations Manual Revision- Chapter III- Acquisition & Property Management    
Issuance Date: August 27, 2013
Issuance Number: 2014-05
Subject: Operations Manual Revision- Chapter I- Introduction
Issuance Date: August 19, 2013
Issuance Number: 2014-04
Subject: Operations Manual Revision- Chapter VIII- Monitoring  
Issuance Date: July 31, 2013
Issuance Number: 2014-03
Subject: Operations Manual Revision- Chapter VII- Workforce Investment Act (WIA) Eligibility Certification Process  
Issuance Date: July 18, 2013
Issuance Number: 2014-02
Subject: Operations Manual Revision: Chapter VI - Financial Management
Issuance Date: July 16, 2013
Issuance Number: 2014-01
Subject: Operations Manual Revision: Chapter X - Program and Criminal Complaint Policies and Procedures
Issuance Date: June 17, 2013
Issuance Number: 2013 - 13
Subject: Operations Manual Revision: Chapter IX - Equal Opportunity and Nondiscrimination Policy and Complaint Procedures
Issuance Date: June 14, 2013
Issuance Number: 2013 - 12
Subject: Revision to Contract General Provisions  
Issuance Date: November 30, 2012
Issuance Number: 2013-07
Subject: FY 2011-2012 Audit Requirements and Questionnaire              
Issuance Date: August 24, 2012
Issuance Number: 2013-02
Subject: Revision to Corrective Action Policy for Adult and Youth Programs    
Issuance Date: July 28, 2010
Issuance Number: 2011-01
Subject: Youth Program WIA/ARRA Eligibility - Frequently Asked Questions
Issuance Date: May 13, 2010
Issuance Number: 2010-10
Subject: Operations Manual Revision: Chapter V, Participant Tracking & Reporting System
Issuance Date: November 20, 2009
Issuance Number: 2010-04
Subject: Suspension of Employment and Training Funds to ACORN and any affiliates, subsidiaries or allied organizations
Issuance Date: May 22, 2009
Issuance Number: 2009-13
Subject: Non-Custodial Parent Referral Program Guidelines
Issuance Date: September 17, 2007
Issuance Number: 2008-02
Subject: Leveraged Resource Contribution Requirements
Issuance Date: November 07, 2006
Issuance Number: 2007-11
Subject: Third Party Connectivity Policy
Issuance Date: June 19, 2006
Issuance Number: 2006-14
Subject: Operations Manual Revision: Chapter II - Contract Administration
Issuance Date: March 01, 2005
Issuance Number: 2005-18
Subject: WIA Allowable Costs

Informational Issuances

Issuance Date: December 16, 2016
Issuance Number: 01
Subject: HOLIDAY PAYMENT SCHEDULE OF CONTRACTORS INVOICES FOR DECEMBER 2016
Issuance Date: November 04, 2015
Issuance Number: 174
Subject: Holiday Payment Schedule of Contractor's Invoices for November & December 2015
Issuance Date: December 12, 2014
Issuance Number: 173
Subject: Data Element Validation Review
Issuance Date: November 07, 2014
Issuance Number: 172
Subject: Holiday Payment Schedule of Contractor's Invoices for November & December 2014
Issuance Date: November 19, 2013
Issuance Number: 171
Subject: Holiday Payment Schedule of Contractors Invoices for November and December 2013
Issuance Date: June 04, 2012
Issuance Number: 168
Subject: Requirements For Adult and Dislocated Worker Funded Programs  
Issuance Date: May 11, 2012
Issuance Number: 167
Subject: Requirements For Youth Program Service Providers  
Issuance Date: April 17, 2012
Issuance Number: 166
Subject: Modification of California Workforce Services Network (CWSN) Implementation Schedule