Issuance Number: 2022-08

Date: June 28, 2022

To: Workforce Partnership Staff

From: Shaina Gross, Vice President of Client Services

Subject: Operations Manual Chapter 4. Part 3: WIOA Title I Training Services


This operations issuance is to notify Workforce Partnership (SDWP) staff of a new chapter added to the Operations Manual. The chapter and attachments were updated and moved from Chapter 4. Part 1: WIOA Title I Program Activities to Chapter 4. Part 3: WIOA Title I Training Services to align with the Workforce Partnership providing direct career center services. Staff should review the referenced chapter and the attachments for details.


The Chapter provides an overview and guidance for WIOA Title I training services and training outcomes. 

Attachments included:

All attachments below were updated. 

  • Training Provider CalJOBS User Guide
  • Eligible Training Providers List (ETPL) Policy and Procedures
  • Individual Training Account (ITA) & Apprenticeship Training Account (ATA) Policies and Procedures
    • ITA and ATA cap increased to $7,000
  • On-the-Job Training (OJT) Policy and Procedures
    • Updated to reflect updated process for processing and approving OJTs 
  • Customized Training (CT) & Contracted Education Training (CET) Policies and Procedures
    • deliverables percentage payout was updated
  • Incumbent Worker Training (IWT) Policy and Procedures (New Policy) 
  • Training Agreement
  • Approval of Deliverables Invoice
  • Participant Evaluation & Progress Report Form
    • form was updated and renamed from previous Progress Report Form 


Effective July 1, 2022, all staff are required to follow the updated policies and procedures in the chapter indicated above. Staff are required to review the entire Chapter and Attachments.

If you have any feedback or questions regarding this issuance, contact  


  1. To access the chapters and their attachments, go to and click on the collapsed menu icon located on the top right-hand side of the webpage.
    1. Click on “Operations Resources” section.
    2. Click on “Operations Manual” to see the list of chapters and operational issuances.
    3. Click on “Chapter 4.  Part 3: WIOA Title I Training Services | Attachments” to view the policy and attachments.