Melinda Jackson is a Data Analyst at the San Diego Workforce Partnership. Here she tells a little bit about herself, both personally and professionally.
What professional moment or project are you most proud of?
Having had the opportunity to work for the San Diego Workforce Partnership for nearly 10 years, I’ve enjoyed working on a vast number of projects over the years. In 2014, all of the California Local Workforce Development Boards were transitioning to a new customer relationship management (CRM) tool called CalJOBS. I developed training curriculum, instructional guides and held 10 training sessions over the course of a week in an effort to provide hands-on data entry training to over 200 case management staff. At the time, I was operating as a data team of one handling all technical assistance questions and data change requests from our network of staff. While the project was vast in size and intricacy, I consider our transition to CalJOBS to have been accomplished successfully as by the end of our first year using the new system, our data integrity was validated as we maintained our standing as a high performing local workforce board.
What do you like best about working in workforce development?
I enjoy the impact and importance of working in the workforce development industry. Assisting people in my community to find employment or training or education will impact their ability to provide for their families, impact their ability to provide opportunities for their kids and impact the communities that they live in. While my position as a data analyst doesn’t involve me directly providing job and education placement services to people, I’m fulfilled knowing that providing data to our stakeholders allows for our stories to be supported by tangible information that provides insight on how these programs are impactful and important.
What do you enjoy doing when you’re not working?
Away from work, I love to enjoy my family. A dedicated soccer mom, you’ll find me at soccer practices and games year-round (thanks, San Diego weather). My family and I attend The Rock Church weekly and I’m a dedicated volunteer serving in the Worship Arts Ministry. It’s serving at church that I get to express my love for music as a member of our choir and lead vocalist. If you’re looking for me, there are only three places to find me: at work, at church or with my family.