COVID-19 Updates for Workers
Updated June 8, 2020
As of March 17, 2020, our career centers are closed to walk-ins. We encourage our customers to utilize our online workforce resources. Our services can still be accessed over the phone, via email or online, including workshops, which have gone virtual!
Career centers do not have access to Unemployment Insurance claim information. See the “Unemployment Insurance” section below for info on how to check on your claim.
To sign up for live, virtual workshops or face-to-face with a career agent:
At any time, access these training courses focused on navigating today’s economy as a job seeker or recently unemployed individual:
Find local job openings here.
Sign up for our career portal to access active job openings and receive information about helpful workforce programs and services.
Laid off? Furloughed? Hours reduced?
We are now offering webinars for affected workers every other Friday at 10 a.m. covering topics like:
- How to file for unemployment insurance
- How to get re-employed as soon as possible
- Options regarding retirement assets and health insurance
These are live webinars where you can ask an EDD rep any Unemployment Insurance questions, a financial advisor questions on applying for Covered California and retirement questions. an EDD Workshare rep from our Career Center will cover their services offered as well as CalJobs.
If you can’t make the provided times, you can view a recorded webinar here.
Other Resources Available
As of March 17, 2020, EDD services are temporarily closed to in-person services. Services are available online and by appointment via phone.
Please claim benefits virtually if you are able—the best method is online: You can file a claim online here. The online application is only available during the times listed below.
- Sunday: 5 a.m.–8:30 p.m.
- Monday: 4 a.m.–10 p.m.
- Tuesday-Friday: 2 a.m.–10 p.m.
- Saturday: 2 a.m.–8 p.m.
Important: Applications can be saved as a draft, but only until Saturday at 8 p.m. If you are in the middle of an application at 8 p.m. on Saturday, the system will close down and you will not be able to complete your application and will need to begin a new application the following week.
UI benefits begin the week an application is successfully submitted. If you do not submit your application by 8 p.m. on Saturday, you will miss out on the UI benefits (and expanded unemployment benefits of $600/week) for that week.
By phone: Representatives are available at the following toll-free numbers, Monday through Friday from 8 a.m. to noon Pacific time except on state holidays.
- English 1-800-300-5616
- Spanish 1-800-326-8937
- Cantonese 1-800-547-3506
- Mandarin 1-866-303-0706
- Vietnamese 1-800-547-2058
- TTY 1-800-815-9387
If you have already filed your claim, visit the COVID-19 UI Claims page for more information.
Benefits are now available to many Californians who are business owners, self-employed, independent contractors, have limited work history or may have been previously ineligible for other reasons through the Pandemic Unemployment Assistance program.
On Sunday, April 12, the EDD also began automatically adding an extra $600 in federal funds to each week of regular benefits a worker is eligible to receive. EDD has also waived the “job search” requirement during this time.
If you need additional information on Unemployment Insurance (UI), please call the following numbers:
- For assistance on how to file a new claim or obtain information regarding an existing claim, please call the UI Automated Service line at (866) 333-4606, available 24 hours a day, 7 days a week
- For general or technical questions on how to use UI Online, including registration and password reset or EDD customer account number questions, call (833) 978-2511, available 8 a.m. to 8 p.m., 7 days a week
- For payment information, call Claims Support at (800) 300-5616
Benefits to Those Quarantined or Sick
- Paid sick leave law provides time off to many workers. You are entitled to use whatever sick leave you have accumulated.
- California law provides for paid family leave, which you may be eligible for if you are providing care for an ill or quarantined family member.
- In the event of a particularly long illness, you may be eligible for disability benefits, provided your illness is certified by a medical professional.
- If you were exposed to COVID-19 while on the job and in the course of your regular duties, you may also qualify for workers’ compensation.
Resources for Working Parents
San Diego’s child care providers are working closely with county and state authorities to continually assess the situation and ensure safety.
The main resource for families needing child care is to call the YMCA’s Childcare Resource and Referral line for help finding child care at (800) 481-2151 or visiting their website. If you are a health care provider, YMCA is offering extra support to find care, which can be accessed by calling (619) 952-0242.
If you need help paying for child care, you can request a one-time payment of $575 from the COVID-19 Children’s Fund. Essential worker child care vouchers are also available. There is currently a waitlist, but it’s recommend that you apply to get on the waitlist when additional funding becomes available. You can fill out an application here.
Other Worker Resources
- If you were a restaurant worker, you can apply to the Restaurant Worker’s Community Foundation COVID-19 Relief Fund
- Legal Aid at Work Frequently Asked Questions
- San Diego Gas & Electric bill assistance
- 2-1-1 San Diego for many community resources for things like food, housing, health care and more
- The COVID-19 California Immigrant Guide provides tips about services—including public benefits—that are available to immigrant Californians, including some that are available regardless of immigration status
- Free and Low-Cost Internet Access During COVID-19 (PDF)
Read our special report: Potential Impact of COVID-19 on Employment in San Diego County
We are working closely with the State of California for additional emergency benefits to workers impacted by this health crisis. Updates will be posted here as we have them.