The San Diego Workforce Partnership (SDWP) seeks to upgrade its current system for internet and voice as the existing infrastructure and service do not meet business needs for performance, flexibility, stability or redundancy, nor is it capable of supporting a VOIP phone system. Further details are discussed in the RFP.
SDWP must receive proposals no later than 3 p.m. PST, Thursday, March 8, 2018.
PDF versions of written and signed proposals should be sent to procurement@workforce.org with the subject line “Telecommunications Infrastructure Services RFP — [name of bidder] response”.
Recording from Respondents Orientation
Available here.
Responses to Questions Received
Can you provide additional information on the current phone system?
- Current phone system is used by multiple organizations within the 3910 University Avenue location, to include SDWP.
- Current NEC Dterm Series phones allow assignment and use of 4 digit internal dialing, directory, and assignment of extensions by department on 1 of 16 lines located on phone, in addition to user assigned extensions
- ON-Phone Directory, extension assignment, and department assignment is also programmed from NEC interface (MATWorx32 11.5.2 software), which is located on-site
- General voicemail has 2 modes. One for business hours, and additional for after hours messaging. During business hours options are presented to callers to select desired internal department
Can the proposal due date be extended until March 15th? We are unable to extend the due date.