This pilot program was created to increase performance and housing stability outcomes of the City of San Diego’s Rapid Re-Housing (RRH) programs by connecting housing and workforce systems. The program was a collaboration between multiple partners including San Diego Housing Commission, San Diego Regional Task Force on the Homeless, San Diego Workforce Partnership and Lucky Duck Foundation.
The goals of the pilot program were to:
- Test the provision of targeted employment strategies and supports for RRH households to gain employment
- Test the provision of targeted employment strategies and supports for RRH households to take over the rent and remain stably housed at least 12 months after RRH’s exit
- Promote integration of intentional employment services with RRH programs
- Apply lessons learned to larger network of RRH and employment programs and the homeless system as a whole
Three tracks were developed to provide employment services. Team-based case managers and participants worked together to determine the track most relevant for the participant’s needs.
- Track 1: America’s Job Center of California (AJCC) – Participant was referred to a career center where they were able to self-direct their employment process. Participant may be eligible for transportation and childcare assistance.
- Track 2: Achievement Academy – Employment services such as career planning, job skills and personal financial education were provided by San Diego Housing Commission staff. Participants are also eligible for transportation and childcare assistance.
- Track 3: Individual Placement and Support Model (IPS) – Intensive mobile services were provided by program staff to participants with the most extreme barriers to employment. Resume building, interview coaching, personal job development, follow-up after placement and additional support services were among the services implemented.
During the 1-year program period, 185 participants were referred to one of the above tracks and 45 of those individuals gained employment (41 full-time and 4 part-time).
Additionally, 65% of participants had face-to-face contact with an employer within 30 days of enrollment into the program.
The below additional support services were provided to participants:
- $5,180 to 70 participants for bus passes
- $1,725 to 69 participants for clothing gift certificates
- $1,700 to 68 participants for food cards
- $700 to 28 participants for gas cards
The first step in continuing this work is securing additional funding to continue operations. Through the continued work, we plan to:
- Grow our network of partners, including mental health/substance abuse and childcare services
- Utilize data to inform additional strategies to improve employment retention for clients
- Further define staff roles and expectations for all partners
- Conduct additional staff training on available resources and processes
- Develop a process for a comparison group for stronger evaluation